Last updated: January 17, 2026
Last updated: January 17, 2026
Enhance Pros (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices. This policy applies to information collected via our website, forms, phone, text (SMS), and other services.
We collect information you provide directly:
Contact details: name, email address, phone number, mailing address.
Project details: property address, scope of work, photos, preferred dates.
Communications: SMS & call records, chat transcripts, uploaded files.
We also collect technical data automatically: IP address, browser type, device identifiers, and basic analytics data necessary to operate the site and ads.
We use your information to:
Respond to inquiries and requests, schedule appointments, and deliver services.
Send service-related messages: confirmations, reminders, status updates.
Send marketing messages only if you consent (see SMS section).
IImprove our services, website, and advertising performance.
Comply with legal obligations.
By providing your phone number and checking the consent box on our forms, you agree to receive SMS messages from Enhance Pros related to your inquiry, appointment reminders, service notifications, and marketing messages (if you opt-in). Message frequency may vary. Message & data rates may apply.
Your choices:
Text STOP to opt-out of all future SMS messages (you will receive a confirmation of your opt-out).
Text HELP for assistance or contact us at [email protected] or 716-402-6812.
We keep records of opt-in consent timestamps, form source, and the content of consent language to support carrier audits and A2P compliance.
4. Cookies & tracking
We use cookies and tracking (including Meta Pixel and analytics) to measure site performance, optimize ads, and attribute conversions. You can manage cookie preferences in the footer banner and in your browser.
5. Third-party processors
We may share data with service providers (CRM, email/SMS vendors, analytics, payment processors) that perform services on our behalf. All processors are contractually required to protect your data.
We use industry-standard technical and organizational measures to protect personal information. No method of transmission is 100% secure; we cannot guarantee absolute security but maintain reasonable safeguards.
7. Data retention
We retain contact and transactional data for business and legal purposes (typical retention: up to 5 years unless you request earlier deletion), and messaging opt-in/opt-out logs are retained per carrier best practices.
8. Your rights & choices
You may:
Access, correct, or delete your personal information (subject to legal/operational exceptions).
Withdraw marketing consent at any time (see opt-out above). Transactional messages (account or service notifications) may continue as necessary to complete a service.
To make a request, email: [email protected]
9. Children
Our services are not directed to children under 13. We do not knowingly collect personal data from children.
We may update this policy — the “Last updated” date reflects changes. Material changes will be posted here.
11. Contact
Email: [email protected]
Phone: 716-402-6812
Address: 2075 Kenmore Ave, Buffalo, NY, United States, 14207